

Our design connects users to a helper online when going home alone at night. Users can set preferences for the helper demographic and the system will identify a helper when requested. Users have access to the helper’s information and rating, and can favorite the helper after the call. The app aims to provide a safe network and positive environment to protect females from potential dangers on their way home and promote the act of kindness in the community.






1/3rd of the world’s population, primarily women, feel unsafe while traveling alone at night. (“Goal 16 | Department of Economic and Social Affairs”) Anyone faced with the challenge to navigate streets alone after sundown feels susceptible to harm. Kidnappings, thefts, snatchings, and rapes to name a few are predominant dangers that scare people.
Interviews
GOAL 1
To narrow down target user group and scenarios
GOAL 2
To realize what women fear and why
GOAL 3
To understand users' reactions and feelings
Questions









Analysis

Fears and Thoughts
Actions and Feelings
Findings
1
Darkness means uncertainty for women. They don't know when & what will happen, which causes fear.
4
The self-defense equipment they carry is unreliable and difficult to be truly effective in times of crisis.
2
Even if they are aware someone nearby may pose a threat to them, they cannot prevent the danger from happening.
5
Companionship, whether physical or virtual, makes them feel safe, but it's hard to have it anytime they need.
3
If someone commits a crime against them, they are not sure they can protect themselves and seek help from others immediately.

Low learning cost / easy to use

A sense of companion for women

Deter people with bad intentions

Immediate assistance / sending help signal
HMW help women travelling alone at darkness in terms of keeping them safe and making them feel safe?

Usability Testing
2 Tasks
Task 1 Connect with a helper for help
Task 2 Change the signal word while calling the helper
1st Iterations
Defects
&
How to improve

Methods

In - group critique

Usability testing

Peer critique
2nd Iterations
Defects
&
How to improve
Before
After

Our design connects users to a helper online when going home alone at night. Users can set preferences for the helper demographic and the system will identify a helper when requested. Users have access to the helper’s information and rating, and can favorite the helper after the call. The app aims to provide a safe network and positive environment to protect females from potential dangers on their way home and promote the act of kindness in the community.
Key Feature 1
Connect with helpers


Key Feature 2
Signal word


Key Feature 3
Live location sharing


Key Feature 4
Post - call & Favorites

